This session will address the challenges of ensuring continuity of care in crisis situations, including shortages, cyber incidents, and major disruptions. It will examine the levers that help maintain quality and safety of care, particularly through standardization of practices, risk prevention, and the Vision Zero approach. Lessons learned and shared responsibility will be explored to identify practical improvement pathways. At the heart of these challenges, people are critical assets: the session will highlight the conditions that support safe, sound decision-making under pressure.
