CUBIK: Lean Healthcare: Better Work Life for Better Care
Sep 30, 2026 — 03:00 pm - 3:45 PMSpotlight Stage
Speakers:

High turnover, exhausted teams, growing patient wait times... what if the solution lay in how the day-to-day is organized, rather than in more resources?
Discover how Lean Healthcare, a simple yet demanding approach, gives teams back time and meaning so they can, ultimately, provide better care to patients and boost performance.
The results speak for themselves: up to -44% in staff turnover, +12% in nursing time spent with patients, wait times cut in half, and a significant improvement in staff satisfaction in organizations that have implemented Lean Healthcare.
During this session, you will discover:
- Why quality of work life and quality of care are not at odds, but reinforce one another
- How to engage the entire organization (care teams, medical-administrative staff, the executive committee, support functions) in a shared continuous improvement approach
- Concrete tools (visual management, team problem-solving, gemba walks...) already proven in healthcare institutions
- Real-world feedback, including both successes and challenges
In the end, Cubik, which has been supporting healthcare organizations for over 15 years, will share its conviction: improving quality of work life and fostering participative management are the best levers for improving quality of care and organizational performance.
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